• Only labor charges / Service Charges(Depending on inspection and overall work scope).

Price Excludes:

• Components/Materials or Parts (if used)
• Transportation (if applicable)
• Hanging charge(if applicable)

Additional Work Scope:

• Nitrogen test needs to be done to identify location of leakage (Charges for which will be extra)
• Gas Refill (Charges for which will be extra)
• For the AC outdoor unit, hanging charge is applicable for height and difficulties.

Terms & Pricing

• Diagnosis Charge: Diagnosis Charge of maximum BDT 200 is applicable if the customer decides not to take the service after the service provider has done a diagnosis of the problem. 

• Service Charge: Upon inspection and may vary depending on the overall work scope.
• Warranty:
  • SHEBA.XYZ provides a 7 days warranty on the service provided.
  • Warranty on consumables and parts will be as per manufacturer only
• Liability:
  • SHEBA.XYZ is not responsible for any loss or damage to any valuable or breakable item when the service provider is in your premises. Advise you to keep such items in a safe and secure place and supervise the service provider during service
  • SHEBA.XYZ will not be liable for any pre-existing issues/potential risks reported by the technician but not handled due to customer refusal to repair the same

• Payment: After service completion – you can pay through online or COD. After payment please make sure, you have received the SMS containing the money receipt.
• Others:
  • If any repair work is required, a quote will be given before proceeding
  • We strongly discourage direct dealing with our service provider regarding a service booked through SHEBA.XYZ. All warranty and service assurance in such cases stand null and void
  • Service Providers do not carry ladders. If required, a ladder has to be provided by the customer.
  • We would not be responsible for any physical damage or missing parts of the appliance that are brought to notice after left your premises